Service Allows Emergency Department Patients to Wait From Home

(TNS) - One area hospital is now using an online service to help make the wait time a little less stressful for emergency department patients with non-life threatening conditions.

Beginning this week, patients can check in with the Emergency Department at Carteret Health Care in Morehead City via the InQuicker online service and wait to be seen from the comfort of their homes instead of in the waiting room. The service went live at the hospital on Tuesday.

Dr. Victoria Selley, director of Emergency Services at the hospital, said it’s not an appointment service but a way to better manage the wait time at the Emergency Department while making it a little more convenient for patients.

“Our goal is family and patient-centered care,” Selley said. “A trip to the emergency department can be a stressful time and we want to reduce that stress as much as possible.”

Patients who use the InQuicker service fill out a short form online providing contact information, a description of why they are visiting the emergency department and giving a preferred time to be seen.

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